Our Hotel

Grand Hotel on the River Walk in San Antonio

Expect the best at our grand hotel near the Alamo and right on the vibrant River Walk in San Antonio, Texas. A salient part of the city's downtown landscape, Grand Hyatt San Antonio raises the bar on the travel experience to the area. Plan your most important meetings and events with ease, utilizing over 115,000 square feet of flexible function space. Or if you’re attending an event at the Convention Center, we are the only hotel next door to the center, so block your group rooms with us.

If you’re traveling for business, we offer a 24-hour, full service business center, complimentary Wi-Fi and spacious work areas. When it’s time to unwind, you can swim laps in our outdoor heated rooftop pool, keep up with your fitness routine in our StayFit™ Gym, or challenge yourself to a round of golf at a nearby championship course. Rely upon our helpful Concierge, room service and multilingual hotel staff to meet your every need throughout your stay.


Travel Tips

Q: Does the Grand Hyatt San Antonio provide shuttle service?
A: We do not offer a shuttle through the hotel but you can utilize SuperShuttle which is $19, gratuity not included, to and from the San Antonio International Airport. To find out more information or to reserve your shuttle, please visit the SuperShuttle website or call 210.281.9900.

Q: Does the Grand Hyatt San Antonio offer a business center?
A: The Business Center is located on the 3rd floor, open 24 hours a day.  Boarding Passes may be printed at the concierge desk, complimentary.

Q: What are the prices for shipping and receiving at the Grand Hyatt San Antonio?
A: Packages being shipped and received for guests are accepted by FedEx, located at the 3rd floor Business Center.  Fees may apply for receiving packages. To gain more information, please call 210.212.7133

Q: Is the Grand Hyatt San Antonio located on the River Walk?
A: We have direct access to the River Walk from our spectacular hotel. Outside of Bar Rojo, on the Lobby level, there is a set of escalators and an elevator.  Take the escalators or elevator down to the River level. Exit through the glass doors and you are on the river! Once you are on the river, take a right to proceed to the main area.  The River Walk is accessible 24 hours a day.

Q: How can I get to the Alamo from the Grand Hyatt San Antonio?
A: The Alamo is just a quick 10 min walk from the hotel. Exit the front doors onto Market Street and turn left. After walking down one block, the first intersection is Alamo Street. Turn right on Alamo Street and continue down for one block. The Alamo will be on your right side, just past The Shops at Rivercenter.


Q: How close is the Grand Hyatt San Antonio to the Convention Center?
A: The Henry B. Gonzalez Convention Center wraps around our hotel on all three sides. There are two ways to get there:

  • Exit the front door on Market Street and turn right. Walk past the hotel parking garage and the Henry B. Gonzalez Convention Center main entrance is on the right hand side.
  • Another way is to exit the Bar Rojo doors on the Lobby level and turn left. Immediately out these doors is the Lila Cockrell Theatre entrance that will connect you to the Henry B. Gonzalez Convention Center. Once inside, follow the signs that direct you to the convention center.


Q: Does the Grand Hyatt San Antonio have a gift shop?
A: Yes! Our gift shop is located on the hotel Lobby level at the landing of our main escalators near the Valet desk. Hours of operation are 7 am – 10 pm daily. You can pick up common travel items you left behind or pick out a nice gift to remember your time in the Alamo City!


Q: Does the Grand Hyatt San Antonio have a pool?
A: Our pool is open seven days a week from 6am -10pm at a constant 80°f and is located on the 5th Floor overlooking downtown San Antonio. 

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Hotel Features

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The staff at Grand Hyatt San Antonio provides dedicated and caring service to each and every guest, including those with disabilities. Our gracious hotel meets all the requirements and guidelines for the Americans with Disabilities Act. Should you have questions or need additional information about the services offered at Grand Hyatt San Antonio, please do not hesitate to contact our helpful staff.

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Business Services

Because traveling shouldn’t limit your productivity, our dedicated Business Center on the hotel's third level offers a complete mobile office with on demand printer, copier and fax, computers with high-speed Internet access, plus the service and support you need. 

Take advantage of The FedEx Print & Ship Center for assistance with all of your printing and shipping needs during your stay. Learn more.

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Internet Access

Stay connected at Grand Hyatt San Antonio with fast and reliable Internet service. All guest rooms and public areas offer complimentary wireless Internet access, including Perks Coffee & More, Bar Rojo, and Ruth's Chris Steak House River Walk. Meeting rooms offer wired connections, as well as wireless connectivity upon request.

Meeting Rooms

Grand Hyatt San Antonio meeting rooms offer wired Internet connections, as well as wireless connectivity upon request. Please contact your sales or Event Manager for pricing.

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Map & Directions

Coming From Austin and Dallas (I-35)

Follow I-35 South to I-37 South

Exit 141 A Commerce Street

Turn Left on South Alamo Street

Turn Left on Market Street


Coming From Houston (I-10)

Follow I-10 west to I-37 North

Exit 141 A Commerce Street exit

 Turn Left on South Alamo Street Turn Left on Market Street


Coming From El Paso, San Angelo and Kerrville (I-10 East)

Take I-10 East to I-35 North

Take Exit I-37 South

Exit 141 A Commerce Street

Turn Left on South Alamo Street Turn Left on Market Street


Coming From Laredo (I-35 North)

Take I –35 North

Take Exit I-37 South

Exit 141 A Commerce Street

Turn Left on South Alamo Street Turn Left on Market Street


Coming from Corpus Christi (I-37 North)

Take I-35 North

Take Exit I-37 South

Exit 141 A Commerce Street

Keep right at the fork, follow signs for Hemisphere Plaza/Institute of Texan Cultures and merge onto E  Turn Left on South Alamo Street Turn Left on Market Street


Coming from the Airport or Johnson City (Highway 281 North)

Take Highway 281 which will turn into I-37 South

Exit 141 A Commerce Street

 Turn Left on South Alamo Street Turn Left on Market Street


Coming from Del Rio (Highway 90 East)

Take Highway 90 to I-35 North

Take Exit I-37 South

Exit 141 A Commerce Street

 Turn Left on South Alamo Street

 Turn Left on Market Street

Please feel free to contact Guest Services at +1 210 224 1234, with any questions.

More Map & Directions >>


For the convenience of our guests, we offer Self and Valet Parking in our underground garage. Rates include in/out privileges.

Please note, due to the limited height, we cannot accept any oversized vehicles, toppers or trailers.


Daily Self-Parking:

Hotel Guest: $29

Overnight Parking: $29


Valet Parking:

Overnight Hotel Guest: $39

Oversize Truck: $45


Hourly Self-Parking:

First Hour: $10

Each additional hour is $5 with a maximum of $29.


Hourly Valet Parking:

First Hour: $20

Each additional hour is $5 with a maximum of $39.


Restaurant Parking:

0-2 hours free for breakfast and lunch between the hours of 6:00 AM-4:00 PM

If guests go over the 2 hours, daily rates will apply.

0-3 hours free for dinner between the hours of 4:00 PM-Midnight

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San Antonio Airport Shuttle

Shuttle transportation to and from San Antonio International Airport and downtown (8 miles) is provided for a fee by SATRANS, the city's official airport shuttle, between 7:00 AM and 1:00 AM, daily.

Reservations are required.

For more information, call +1 210 281 9900, or visit www.supershusttlesa.com

San Antonio Taxis

Taxis can be pre-arranged to provide you with the quickest and most efficient mode of transportation. You can pre-arrange your taxi by visiting their website at http://sataxis.com/ or call 210 444 2222.

Transportation Around San Antonio

River Taxi

Rio San Antonio Cruises – Rio Taxi stops continuously at over 39 stops along the beautiful San Antonio River Walk, giving you the opportunity to relax and enjoy the scenic views as you make your way to your favorite entertainment destination. For maps, pricing and information please visit http://riosanantonio.com/rio-taxi/ or call 210 244 5700.

VIA Metropolitan Transit

VIA Bus and Paratransit Service is one of the more cost effective modes of transportation in and around San Antonio. For more information regarding bus fares, routes and schedules, please visit  http://viainfo.net/Ride/Default.aspx or call 210 299 5800

VIA Metropolitan Transit is offering a free evening bus service through September 2015 that provides frequent service from a number of downtown’s best restaurants, hotels and entertainment venues. For more information regarding The E-Service, please visit their website at  http://viainfo.net/BusService/EMain.aspx or call 210 299 5800.

San Antonio B-Cycle

San Antonio B-cycle members can pick up a bicycle at any B-station and return it to the same station or any other B-station when they’re finished. To learn more about 24 hour, 7 day or one year memberships, visit their website at https://sanantonio.bcycle.com/ or call 210 802 0116.

Car Rental

Enterprise Rent-A-Car is available to assist you with your car rental needs from the kiosk located on the lobby level of the hotel. For more information, please visit http://www.enterprise.com/car_rental/home.do or call 1 800 261 7331. 

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Pet Policy

We are happy to welcome your traveling canine companions.

To participate in the pet program:

Inform the hotel you’ll have a pet (or pets) staying with you at least three days in advance of your arrival.

Keep in mind, only dogs weighing 50 pounds and under or two dogs under a combined weight of 75 pounds are permitted.


Rates are as follows:

Up to six nights — $100 per stay

Seven to 30 nights — $100 additional deep cleaning fee

30 or more nights a fee will be assessed at the hotel’s discretion

Click here to see our suggestions for dog friendly activities in San Antonio.

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Firearms Policy

Firearms Policy for Guests of Hyatt Hotels

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Check-in Time: 4 PM
Check-out Time: 11 AM

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600 E. Market Street, San Antonio, Texas, USA, 78205